Course curriculum

  • 1

    Welcome to the course!

    • Before we begin...

    • How to use this course

    • Meet your facilitator

  • 2

    1 Types of meetings and why we need to understand their purpose

    • Slides - Types of meetings and why we need to understand their purpose

    • Film 1 - Types of meetings and why we need to understand their prupose

    • Test your knowledge

  • 3

    2a Key skills - the role of a chair

    • Slides - 2a Key skills - the role of a chair

    • Film 2a - the role of a chair

    • 2a - Active listening skills

    • 2a Effective listening skills

    • What great listeners actually do

    • Test your knowledge

  • 4

    2b Key skills - the role of the chair

    • 2b Key skills - the role of the chair

    • 2b Key skills - the role of the chair

    • Test your knowledge

  • 5

    3 What would the regulator want to see?

    • Slides - What would the regulator want to see?

    • Film - What would the regulator want to see?

    • Before you go...