Course curriculum

    1. Introduction by Dr Susan Gilby, Chief Executive Officer

    2. Meet your facilitator

    3. How to use this course

    4. Before we begin...

    1. Slides - Types of meetings and why we need to understand their purpose

    2. Film 1 - Types of meetings and why we need to understand their prupose

    3. Test your knowledge

    1. Slides - 2a Key skills - the role of a chair

    2. Film 2a - the role of a chair

    3. 2a - Active listening skills

    4. 2a Effective listening skills

    5. What great listeners actually do

    6. Test your knowledge

    1. 2b Key skills - the role of the chair

    2. 2b Key skills - the role of the chair

    3. Test your knowledge

    1. Slides - What would the regulator want to see?

    2. Film - What would the regulator want to see?

    3. Before you go...

About this course

  • Free
  • 19 lessons
  • 0 hours of video content